The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
All body products should be stored in the containers that they come with, we specifically hand-picked the containers considering certain temperatures and environments that the product may go through. After using your soaps please set them on a soap dish and allow them to dry. All of our body products contain natural preservatives so it is very important to keep them out of direct sunlight.
Please leave any special instructions for your order in this section after adding your items to your cart.
All Gift Sets come in a gift box. Other products come with our branding unless buying wholesale or private label.
Please contact me with any questions. We do provide wholesale and will mail with signature upon receipt. no exceptions.
Please allow 5-8 days for wholesale orders 7-10days during holiday season.
Please clean tub prior to use of Bath Bombs to ensure no residue. Bath Bombs are made with oils. Our Bombs should not stain but should you have some excess oil use soap and water and it should resolve any residue. Do not add any additional oils. Be careful when getting out of tub.
Orders are shipped within 2-4 business days after you order. Monday through Saturday. If there are any changes you will receive an email.
Please verify your address and be sure to leave personalized or custom info to prevent any shipping delays. We are not responsible for packages delivered to wrong address.
Please be advised shipping can be delayed during the holiday seasons.
Please contact me with any shipping delays.
Contact me with any issues with your orders. There are no returns or refunds issued, all sales are final and cannot be returned.
No refunds on any orders. All sales final and no returns.
During the summer months produts may melt especially body butter. We take extra precaution to to prevent this but it is still possible items may melt. However, when you are getting your body products out of the mail be sure to place them in the refrigerator first to solidify them before opening them. This will allow them to go back to their original form This does NOT affect the quality of our products at all and it is not uncommon.